Transformation – Argil DX https://www.argildx.us Fri, 28 Feb 2020 10:46:18 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.1 https://www.argildx.us/wp-content/uploads/2019/05/cropped-ArgilDX-favicon-32x32.png Transformation – Argil DX https://www.argildx.us 32 32 What is AEM as a Cloud Service? https://www.argildx.us/digital-transformation/what-is-aem-as-a-cloud-service/ https://www.argildx.us/digital-transformation/what-is-aem-as-a-cloud-service/#respond Mon, 20 Jan 2020 11:37:51 +0000 https://www.argildx.us/?p=7560 Adobe has launched AEM as a Cloud Service! With this, Adobe Experience Manager is being offered as a fully cloud-native CMS solution in a subscription-based offering. This is a big encouragement for AEM fans who have been shying away from adopting the CMS due to the complexity in deployment and management. This move will enable ... Read more

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Adobe has launched AEM as a Cloud Service! With this, Adobe Experience Manager is being offered as a fully cloud-native CMS solution in a subscription-based offering.

This is a big encouragement for AEM fans who have been shying away from adopting the CMS due to the complexity in deployment and management. This move will enable more organizations, especially mid-sized companies and enterprise departments, to go ahead and get themselves this enterprise content management system to power their experience engine.

You might have gathered by now some of the important changes that might be implemented to AEM. However, there are more specific changes that Adobe is bringing forth. Let’s look at what AEM in the form of Software as a Service (SaaS) offering means for marketing and IT.

Availability

This change will usher in the era of version-less AEM. The existing annual or quarterly service pack release models will give way for a continuous release cycle. With Adobe taking most of the responsibility of the release process, AEM version upgrades will now be automatic and rapid. Businesses will benefit from a reduced spending of their valuable resources in carrying out upgrade and update projects even if they haven’t subscribed to the AEM Managed Services. Most performance enhancements, security fixes and product updates will be carried out automatically over-the-air (OTA). Customers will also receive an increased uptime with higher SLAs powered by the cloud agility of the reinforced AEM.

With marketers getting uninterrupted access to the latest fixes and enhancements without much dependence on IT, the experience game is set to be more competitive.

Scalability

AEM as a Cloud Service will come optimized for specific use cases to help you scale with changing business requirements. The shift to a pure cloud-native service lends the Adobe CMS the ability to dynamically monitor traffic and scale automatically within seconds to match changing requirement trends. This will dramatically reduce the operational responsibilities to adapt to changing trends as well as the load on the maintenance team to continuously monitor traffic and make changes. Additionally, you will not be required to copy all codes, content and configured state of your AEM instance to scale up to new upgrades. This enables marketers to focus on content and experience creation and delivery in an uninhibited manner.

Velocity

As well as the global community of technical experts to your rescue, AEM’s enterprise-tested best practices and default security rules will help you swiftly get on top of issues and fixes. The modern architecture ensures many of the manual processes involved in provisioning, setup and update are eliminated through automation. This empowers you to innovate faster through the cloud-native capabilities to aggressively reduce the time-to-market and drive higher ROI quickly.

Capability

With the adoption of a modern architecture, customers are set to achieve enhanced solution capabilities as part of the cloud benefits for a higher value realization. AEM will now be easier to optimize for business value and personalize per requirements.

Reliability

Equipped with built-in redundancy and proactive monitoring capabilities, you get robust protection against unpredictable cloud outages or disasters for improved performance. AEM as a cloud service brings automatic backup and improved disaster recovery models that offer stronger reliability.

Extensibility

The ability to integrate AEM with other solutions in the Marketing Cloud, Experience Cloud or other third-party solutions remains largely the same with open APIs. If there is anything to be expected in terms of extensibility, it is that integrating this CMS with marketing, analytics or commerce solutions will become even better and easier.

hand holding a mobile device with a virtual cloud hovering above
Other Benefits of AEM as a Cloud Service

A move from the on-premise model to a cloud-first solution will help you cut down the IT cost through automation of many of the complicated technical processes. With less pressure on organizations or marketing teams to depend on IT teams for routine tasks of version upgrade projects, performance enhancements or security fixes, digital marketers will be able to quickly move from content strategy ideation to execution.

How will AEM on Cloud Impact AEM Management?

The amount of activity involved in AEM deployment and management will be significantly lessened in the cloud-native CMS model. This is a major change in the adoption process of AEM and will make a big impact in operations. For marketers, authors and content publishers, this change will cut through the lengthy process of development to offer a quicker way to push marketing materials and campaign to market faster.

Leverage the Potential of AEM as a Cloud Service with Us

Harnessing the potential of cloud-native solutions is a mandate for forward-thinking businesses of today. Argil DX will help you explore and tap the benefits of AEM as a Cloud Service. Argil DX is a certified Adobe Solution Partner helping organizations adopt the latest solutions in digital through innovative approaches and end-to-end deployment capabilities.

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How do Progressive Web Applications Provide Better Omni-channel User Experience? https://www.argildx.us/digital-transformation/how-do-progressive-web-applications-provide-better-omni-channel-user-experience/ https://www.argildx.us/digital-transformation/how-do-progressive-web-applications-provide-better-omni-channel-user-experience/#respond Mon, 02 Sep 2019 13:40:46 +0000 https://www.argildx.us/?p=7363 The post How do Progressive Web Applications Provide Better Omni-channel User Experience? appeared first on Argil DX.

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Explore the Potential of a Well-Designed Progressive Web App

Rapid technological advancement and increasing smartphone usage has inspired the rise of dynamic business models. This paradigm shift has led organizations to transform into digitally advanced businesses. The path to this transformation is filled with challenges, which are also possible business opportunities. An example of how enterprises are taking advantage of such challenges is the push for more responsive designs in websites and applications. Hence, the idea for Progressive Web Applications (PWAs) that enable enterprises to easily offer omni-channel user experience. When it comes to mobile apps, most companies face two common challenges, which can be successfully converted into business opportunities.

  • Huge competition for market share: There are so many customer-centric applications and services. This makes it tough for a company to create a great impression on its customers.
  • Need for better customer interactions: The huge volume of customers in the market makes communication between companies and customers a big challenge.

Progressive Web Applications (PWAs) make it easier for brands to successfully reach and engage their target audience. You can retain customer loyalty using PWAs by scripting user journeys on a better omni-channel user experience (UX). In this article, we will understand how progressive web applications can make omni-channel UX better. Firstly, we need to understand the core concepts of progressive web application and omni-channel UX, and then understand how they are connected to each other.

What are Progressive Web Applications?

In short, these are applications which are fast, reliable and engaging. When we say an application is reliable, not only should it be secure but adapt to variable situations. A common situation that is variable in nature is the state of your network. When launched from the home screen, a Progressive Web Application loads up instantly, regardless of the network state. When we say fast, the application should load within 3 seconds.

53% of users abandon the site if it takes more than 3 seconds to load. – Google

When we say engaging, it means providing an immersive user experience. You should be context aware and provide interesting content to the users. Moreover, your apps should have the ability to re-engage users with push notifications.

What is Omni-channel User Experience?

Omni-channel UX can be well described by its elements. Here are some of the elements of omni-channel user experience.

Consistency: Users expect a consistent as well as meaningful experience while interacting with your brand in any channel. Here, consistency refers to something much broader than brand consistency; it refers to familiar screens, well-positioned buttons, a singular tone of voice, and uniformed functionality.

Where consistency lacks, your credibility might suffer.

Context Optimization: You can really maximize the value of an omni-channel approach by optimizing each channel for specific interactions. Another benefit of this practice is the opportunity to differentiate yourself from your competitors by enhancing customer engagement. You can achieve this by leveraging the exact technological capabilities of each channel.

Availability: In simple terms, availability means offering choice. With omni-channel, the role of UX professionals is not limited to mobile and web. It has now expanded to a whole lot of online and offline applications. Your consumers seek different choices rather than a single way to access your content, products or services. Again, these choices vary greatly from user to user. Therefore, it is very important to offer different channels for interaction and ensure availability of important activities.

Seamlessness: With omni-channel, the data should be made available across all platforms. If a service is available through your website as well as mobile application, the users should be able to access almost all data of the web application through the mobile application. Twitter Lite is a popular web app that offers the look, feel and functionalities of the Twitter app. The Twitter web app loads pages instantly, reduces data consumption and re-engages with users via push notifications. You can even add this web app to your homescreen. This is a proper example of seamlessness. It creates a great image of your services on users.

How Progressive Web Applications and Omni-channel User Experience are connected?

For progressive web applications, an important property is their ability to engage users. What engages you more? Most of us would say interesting content. Here comes the use of context optimization. With context optimization, users get interested content delivered to their devices through web-based push notifications. Research says, in many cases, context-based push notifications are seen to increase user engagement by four times. It’s awesome, isn’t it? Again, the reliability of a web application is an important factor. A reliable web application must be capable of displaying cached content to the user in case of any network instability. This adds to the availability of data in omni-channel user experience.  

Provide Seamless Interactions with Omni-channel UX of Progressive Web Apps

Some of the important features of Progressive Web Applications and omni-channel user experience have already been mentioned above. We can now clearly derive some of the advantages over native (normal) applications.

Progressive Web Apps are efficient: PWAs are delivered to devices through the web. So, they are lightweight and do not overload the device processors, especially the mobile devices.

PWAs are adaptive: PWAs have an adaptive nature. They can be transferred over the air to any device independent of the operating system. This is a great advantage of progressive web apps which favors the customer as well as the company.

PWAs are the future: In today’s date, there are millions of native applications available across different platforms. So, it has become quite necessary to build an application that can be downloaded and installed in a single click, needs no setup and consumes very less resources. It is a bit hard on the native app part to do this. But, with PWAs it becomes extremely easier. Only a basic app with a simple web view can handle most of the tasks. Again, the immense popularity of mobile devices over desktop computers contributes a lot to the popularity of progressive apps.

PWAs are reliable: PWAs can take advantage of caches and have the capability of displaying some content to the user even when there is no network connectivity.

PWAs are faster: PWAs support faster loading and less UI lag. As it is mentioned above, PWAs use less resource. So, once they get loaded, they can deliver a smooth experience to your users. This increases your brand credibility too.

PWAs are easy to modify: This can be a great advantage to the organization. As you already know, PWAs are delivered to the devices through the internet. So, it is very easy for the company to implement any modification to the app quickly. But, in case of native apps they need to post an update in the respective stores, notify the user about the update and then only if the user wishes to update, the modification will become usable. It’s quite hectic. PWAs completely eliminate this.

This is how PWAs provide better omni-channel user experience. This amazing piece of technology is increasingly becoming popular on the internet. Within 10 more years, it is believed to occupy 96% of the web empire.

Thinking about improving your customer journey across channels with a progressive web app? Take a look at how we can help you build a robust and scalable WPA.

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Basic SEO is Not Enough, Get Ready for Voice Search https://www.argildx.us/digital-transformation/growth-of-voice-search-in-seo/ https://www.argildx.us/digital-transformation/growth-of-voice-search-in-seo/#respond Mon, 15 Apr 2019 13:27:24 +0000 /?p=6250 With the growth of Voice Search, it is imperative to include the latest trends in your SEO best practices. The Rapid Growth of Voice Search Voice Search is no more technology for the future. It is technology for the present. Just in 2016, 55% of teens and 41% of adults were using voice search more than ... Read more

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With the growth of Voice Search, it is imperative to include the latest trends in your SEO best practices.

The Rapid Growth of Voice Search

Voice Search is no more technology for the future. It is technology for the present. Just in 2016, 55% of teens and 41% of adults were using voice search more than once a day. 

Voice Search now constitutes 20% of all mobile searches. In the eight years from 2008 to 2016, Voice Search grew 35x as technologies like Alexa, Google Voice Search, Siri, and Echo have continued to make massive impacts. Perhaps, it is no wonder then that the expectation is that 50% of all searches will be voice search by 2020.

(Perhaps we can include a graph of the growth of voice search over the years from a respectable web magazine or site in this space) 

graphs showing user trends in voice search per Google survey data

What are the Reasons for the Growth of Voice Search? 

Many reasons can be adduced for this tremendous increase in the popularity of voice search. One is that voice search is faster than typing. A report showed that with voice search, you get 110-150 words per minute while you get 38-40 words per minute typing. Voice search is 3.7x faster than typing. In the same 2016 report, 78% of teens, and 63% of adults love voice search because it is faster. 

It is not just faster but more convenient. 56% of respondents in a survey were found to enjoy voice search because it eliminates the need for typing. Talking to your device is a simpler and more efficient way to get results as compared to typing, especially for long keywords. 

Another reason is the adaptation of voice search to mobile. 58% of voice search users are on mobile devices. Voice search constitute 20% of all mobile searches. Since mobile technology itself is growing, it only makes sense that voice search, closely tied to mobile technology, increases too. 

How is Voice Search Changing Digital Marketing?

The Voice Search revolution is creating huge impacts on digital marketing. This includes those in the E-commerce world as well as those in the services industry. 

The primary way this impact occurs is through Search Engine Optimization. Voice search like Google Voice and Amazon’s Alexa are changing the very nature of how people search for information. We are gradually moving towards a digital marketing landscape where conversations with machines will drive search. 

The Shift to Longer Keywords 

With Voice search, keywords are now longer and more conversational.  When people search using voice assistants, they tend to include more words in the search than when typing. Voice searches are more targeted and comprehensive. 

Similarly, voice searches are more conversational with the use of natural language. Instead of searching for strings of words that don’t form a complete meaning, people now use more complete phrases and questions to ask computers for specific (or at least more precise) results. 

Instead of searching for “SEO for E-commerce,” someone using voice search will more likely search for, “How can I use Search Engine Optimization to grow my E-commerce.” Or take another example. A voice search will more likely be, “where can I buy shoes in California” rather than “shoes in California.” Voice Search is changing the very nature of keywords. It is becoming more conversational and natural. 

The Change in the Display of Results 

The introduction of Knowledge Graphs and Featured snippets by Google is itself changing the way Google SERPS display results. It is not so surprising then that there was a 37% drop in organic clicks on the SERP. For example, for the search, “What is Alexa,” here is the Google SERP. 

a typical search engine result page for the query Amazon Alexa on Google with a snippet on the side

The snippet on the right might have given me just the information I need and render clicking through any of the links on the SERP needless. It is the same with voice search. For the voice search, “how many countries in Africa?” here is the result: The answer is already “in my face” and clicking through any of the links is mostly needless. 

SERP for the voice search how many countries are there in Africa

Voice Search and Your Keyword Research 

How then do you incorporate voice search into your Keyword Research?  

Use Long-tail Keywords 

With Voice searches, people are using more extended keywords. Therefore, it is essential to make use of long-tail keywords for your content.  

These long-tail keywords should be scattered in different places in the content. So, instead of just targeting “SEO for E-commerce,” you can focus on long-tail keywords like “useful SEO strategies for e-commerce stores” or “how can I make use of SEO for my e-commerce store.” 

Use More Question Keywords 

Most of the queries carried out in voice search are in question format. That is why question keywords are growing by 61% every year.  

Because Keywords with voice search are natural and conversational, they tend to include question keywords more often. As a result, it is essential to include question keywords as part of your Keyword Research. 

Keywords like, “where can I buy diving gear in Texas,” “how can I increase my organic traffic,” “who are the influencers in social media marketing,” what is the most useful SEO strategy for E-commerce,” are essential in a world of voice search. 

Use Natural Language Keywords 

Look for keywords that are conversational and complete a thought. Focus on natural language and not just plain keywords. Instead of “download stock photos,” you might consider, “best places to download stock photos.” 

Optimizing content for Voice Search 

But it does not stop at the level of keywords research. How do we then use our new set of keywords to optimize our content for Search Engines like Google Voice, Alexa among others? 

Write in Natural Language 

Use the natural language keywords that you have discovered in your content. More so, use them naturally. Learn to substitute robotic language with a more expressive and natural tone. 

Focus on writing for the people and not just the search engine. Write with your audience in mind. User-generated content and content that understands user intent is the future of content marketing. 

Have an FAQ Page 

Question keywords are becoming more popular; Google focuses on content that gives answers to user queries.  

The best way to ensure that you optimize your content for these question keywords is to include an FAQ page on your website. This page should give specific answers to questions along with your primary keyword.  

Apart from the general FAQ page on your website, you can optimize every content for these question keywords.  

For an article on “The importance of Content Marketing,” you can create subheadings like:  

How effective is content marketing for E-commerce stores? 

What are the best ways to use content marketing? 

What are the benefits of content marketing? Etc. 

When you give short and concise answers to such questions, you increase your chances to appear for voice searches as answer to these question and related questions.  

However, you don’t need to bother if your question is an exact match. A research study showed that less than 2% of voice search results had the exact keyword in the title. 

Optimize for Snippets 

Getting visibility on Google featured snippets is so essential. It is even more critical for Alexa and Google Home (they produce only one result per search). 

The featured snippet might be the only thing that the enquirer reads.  

Long-tail keywords trigger featured snippets the most. Therefore, using long tail keywords in long-form content is a good strategy to win in the “featured snippets race.” 

Featuring on these snippets can increase your traffic by 20-30% and Click Through Rate (CTR) by 300% 

Talk to us to know how you can improve your SEO

Conclusion

The rise in Voice search technology will continue into the foreseeable future. Voice search is already affecting digital marketing, especially SEO.  

Businesses must begin to change the way they do keyword research. Similarly, they must start to optimize their content for voice search if they expect to gain from the voice search revolution. 

 

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